Step Up - volunteer services in the NHS
How can our volunteer services help your hospital?
The pressure on NHS hospitals never lets up. With resources stretched, Trusts and Health Boards are exploring new ways volunteers can support staff and help improve patient experience.
But with funding scarce, resource for growing and maintaining excellent volunteer programmes can be hard to find. Royal Voluntary Service is here to support you. Our ‘Step Up’ programme provides hospitals with the volunteer-powered services you need and the funds to sustain them.
They are an important and valued part of our team.
David Monk, A&E Operations Manager at Addenbrooke’s Hospital adds "We do everything we can to care for those who come into our emergency department and volunteers enhance that service by chatting to patients, offering reassurance, company and practical help."
Volunteering in hospitals is rising to the top of the agenda
A unique and sustainable volunteer offer from Royal Voluntary Service
So how can we fund your volunteering?
Our iconic cafés, shops and trolley services already play a vital role serving patients, staff and visitors but we are now working with hospitals to use the money they raise to run a range of patient support services, from On Ward help to discharge assistance. This is possible because we are a non-profit making charity whose aim is to grow volunteering in the NHS and in the community.
Volunteer services that are built to last
|Hospital Trust/Health Board
||Retail provision||Volunteer service funded|
|University Hospitals of Morecambe Bay NHSFT||Shop, café, tea bar and trolley||On Ward service and On Ward dementia service including strength and balance
Find out more
|Betsi Cadwaladr University Health Board||Large café/shop and
|Guiding & reception, On Ward services and discharge lounge
|NHS Grampian||Café, shop, trolleys and pop-up shop||On Ward service and discharge service
Royal Voluntary Service volunteers makes a difference
Services are carefully designed to drive the specific outcomes the NHS wants to achieve.
Talk to us
Step Up is being led by Sam Ward, our Director of Services/Deputy CEO. For more information about partnership working, get in touch.
*Figures correct at the time of the study. An assessment by Oxford University of our Leicester service identified that we reduced admissions by over a third.